Executive Search for Financial Services in Canada

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Author:

José Carlos (Joey) Hassan Suarez

Partner, Zavala Civitas

Executive Search | Financial Services | Canada

Key Takeaway

Finance and insurance account for roughly 7% of Canada’s GDP (Statistics Canada), and the six largest banks hold more than 90% of domestic banking assets (Canadian Bankers Association). Because the market is so concentrated, the best candidates for a senior role usually sit at a direct competitor. New OSFI guidelines on cyber, climate and operational resilience are also creating leadership roles that few people have held before. Institutions that start searching early have a clear advantage, because the pool of leaders with direct experience of these frameworks is small and already heavily approached.

Data current as of June 2026.

Canadian banks are rebuilding their technology and risk functions to meet new supervisory expectations. Insurers are still working through the operational aftermath of IFRS 17. Fintechs and banks are preparing for open banking under the federal consumer-driven banking framework. Each of these shifts needs a leader, and in many cases the job did not exist five years ago.

Executive Search in Financial Services Across Canada: How OSFI, Open Banking and Climate Risk Are Redefining Senior Roles

Executive search for financial services in Canada is a retained, research-led process for hiring senior leaders in banks, insurers, asset managers, pension plans, credit unions and fintechs, from CEOs, CFOs and CROs to CISOs and board directors.

For decades, the next CEO or CRO came up through a Big Six bank and was well known on Bay Street long before the appointment. Three forces are now changing what boards need.

Regulation: OSFI guidelines have made technology, climate and resilience board-level responsibilities. Boards need leaders who can defend the institution’s choices in front of the supervisor.

Open banking: Canada’s consumer-driven banking framework is bringing data sharing into a regulated system. Banks need product leaders with fintech speed, and fintechs need compliance leaders with bank-grade discipline. Few people have both.

Climate risk: In 2015, Mark Carney, then Governor of the Bank of England, warned that “the catastrophic impacts of climate change will be felt beyond the traditional horizons of most actors.” OSFI Guideline B-15 now brings that horizon into capital planning, and every federally regulated institution needs someone who owns it.

Financial Services Talent in Canada: Reading the Data Behind a Shrinking Leadership Pool

Finance and insurance account for roughly 7% of Canada’s GDP (Statistics Canada) and employ more than 800,000 people (Statistics Canada). OSFI supervises more than 400 federally regulated institutions, and Toronto is North America’s second-largest financial centre by financial services employment (Toronto Finance International).

Yet the leadership pool is small and shrinking.

  • Senior talent is locked in by long-term incentives, deferred bonuses and pension entitlements.
  • The roles most in demand are new. Heads of climate risk, open banking leaders and board-facing CISOs barely existed fifteen years ago.
  • Concentration makes both problems worse. The six largest banks hold more than 90% of domestic banking assets (Canadian Bankers Association), so the obvious candidate usually works for a competitor.
  • Women hold roughly 29% of TSX board seats (Canadian Securities Administrators, 2023 review), and a shortlist without diversity is now a governance risk.

This is the core problem exec search solves in financial services in Canada: finding leaders who are not looking and giving them a credible reason to move.

Executive Search for Financial Services Leaders in Canada: Seven Profiles Boards Cannot Find Fast Enough

Scarce leadership profiles in Canadian financial services

Role Main driver Scarce capability
Chief Risk Officer OSFI B-15 and E-21 Climate and model risk experience combined with direct supervisory credibility
Chief Information Security Officer OSFI B-13 Translating cyber risk into board decisions
Head of Open Banking / Digital Partnerships Consumer-driven banking framework Building products across bank and fintech cultures
CFO, insurer IFRS 17 and capital pressure Actuarial fluency plus investor communication
CEO, credit union or Schedule II bank Consolidation and competition with the Big Six Leading a smaller institution with big-bank discipline
Chief Investment Officer, pension or asset manager Global competition for private markets talent Private markets expertise at a Canadian pay scale
Chief Compliance Officer, fintech Scale and new federal oversight Bank-grade compliance at start-up speed

In our exec search work for chief risk officers, the capability clients most often underestimate is supervisory credibility. A CRO can have excellent technical skills and still struggle if OSFI does not trust their judgment. The best CROs we see have been through a difficult regulatory conversation and come out with the relationship intact, and that experience rarely shows up on a CV.

“The brief an institution writes is often not the profile it actually needs.”

“A Schedule II bank in Toronto asked us for a CRO with a Big Six pedigree. Two conversations in, it was clear the board didn’t need a big-bank name. They needed someone who had personally sat across the table from OSFI during a remediation and rebuilt that trust. The strongest candidate we found had done exactly that at the Canadian subsidiary of a European bank. We would never have found her by looking only at the Big Six.” José Carlos (Joey) Hassan Suarez, Partner, Zavala Civitas

Getting Executive Search Right in Financial Services in Canada: What a Concentrated Market Teaches Us

Financial services mandates in Canada fail for predictable reasons. From our work, three patterns stand out.

Pedigree travels less than expected

A leader who thrived inside a Big Six bank had the brand, the systems and a deep bench behind them. At a smaller institution, much of that support disappears. We test what the candidate delivered personally, not what their institution delivered around them.

Incentive plans change the economics of a move

Deferred compensation and long-term incentives make senior leaders expensive to hire. We model the buyout early, so the board never reaches the final stage with a candidate it cannot afford.

The regulator is part of the audience

A senior appointment has to meet OSFI’s expectations on suitability and integrity. We treat the supervisor’s likely view as part of the assessment, not a formality after the offer.

Peter Drucker put the stakes plainly in Harvard Business Review: “No other decisions are so long lasting in their consequences or so difficult to unmake.”

The Civitas Financial Services Leadership Framework is built around these patterns, in five stages:

  1. An institutional diagnostic: regulatory position, board composition, strategy and incentives.
  2. Market mapping in Canada and abroad, including foreign bank subsidiaries.
  3. Confidential approaches to candidates, which matter in a market this small.
  4. Structured assessment, including regulatory scenarios and the candidate’s supervisory track record.
  5. In-depth referencing, with integrity and background checks brought forward to meet OSFI’s Integrity and Security Guideline.

Most searches take 14 to 20 weeks from brief to signed offer.

A well-run exec search also plans for the move itself. Notice periods of three to six months and non-solicitation terms mean a realistic start date is often six to nine months after the search begins.

Jim Collins described the principle in Good to Great: great companies “first got the right people on the bus, the wrong people off the bus, and the right people in the right seats” before choosing a direction. In an institution holding other people’s money, a wrong seat costs trust as well as revenue.

Not every exec search firm is equipped for regulated mandates. Ask how it tests supervisory credibility, models incentive buyouts and reaches candidates outside Canada. Since 1971, our work from Toronto, Madrid, São Paulo and Shanghai has shown that the best hires often come from outside the obvious market. Read more about financial services executive search.

If you are planning an exec search in financial services in Canada, contact our team for a confidential conversation.

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About the author José Carlos (Joey) Hassan Suarez

Partner | Zavala Civitas

José Carlos (Joey) Hassan Suarez is a Partner at Zavala Civitas, where he launched the firm’s Canadian operations from Toronto. He has worked across the Americas, Europe and Asia, with earlier roles at BNP Paribas and J.P. Morgan, and co-founded the travel company Mondevia. He holds a double master’s degree in Business Administration and Law from Universidad San Pablo CEU and is fluent in Spanish, English and French.

View Joey Hassan Suarez’s LinkedIn profile →

Your Questions on Executive Search in Financial Services Across Canada, Answered

What is executive search for financial services in Canada?

It is a retained, research-led process for hiring senior leaders such as CEOs, CFOs, chief risk officers, CISOs and board directors for banks, insurers, asset managers, pension plans, credit unions and fintechs in Canada. It focuses on approaching qualified candidates who are not actively looking for a new role.

Which leadership roles are hardest to fill in Canadian financial services?

Chief risk officers with climate and model risk experience, CISOs who can brief a board, and open banking leaders who understand both banks and fintechs are among the scarcest profiles. Smaller banks and credit unions also struggle to attract CEOs and CFOs away from the largest banks.

How does OSFI regulation affect executive hiring in Canada?

OSFI guidelines on technology and cyber risk, climate risk, operational resilience, and integrity and security have raised expectations for senior roles in federally regulated institutions. Boards now look for candidates with direct experience of these frameworks, and background and suitability checks happen earlier in the process.

How is open banking changing leadership hiring in Canadian financial services?

The consumer-driven banking framework brings data sharing between banks and fintechs into a regulated system. Banks need product and partnership leaders with fintech experience, and fintechs need compliance and risk leaders with bank-grade experience.

How long does an executive search take for a financial services role in Canada?

Most searches take 14 to 20 weeks from brief to signed offer. Notice periods, non-solicitation terms and incentive buyouts mean the new leader often starts six to nine months after the search begins.

Methodology and Citations

Zavala Civitas combines market mapping with structured assessment of supervisory credibility and incentive buyout exposure. The analysis draws on data from Statistics Canada, OSFI, the Canadian Bankers Association, Toronto Finance International and the Canadian Securities Administrators.

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